Delete Account & Data

CheckToSign gives users a way to request deletion of their account and associated personal data.

Delete from the app

When account creation is enabled in the production app, the account settings will include a path to request account deletion, such as Account → Privacy & Data → Delete Account.

Request deletion from the web

If you cannot access the app, send an account-deletion request to support@checktosign.com using the email address associated with your CheckToSign account. Use the subject line CheckToSign Account Deletion Request.

What will be deleted

After we verify the request, we will delete or de-identify the account and personal data associated with it, including saved document data and analyses, except for information we are required or permitted to retain for legitimate reasons such as security, fraud prevention, tax, accounting, legal compliance, or dispute resolution.

Subscriptions

Deleting your CheckToSign account does not automatically cancel an Apple App Store or Google Play subscription. If you have an active subscription, cancel it through the applicable app-store subscription settings to stop future renewals.

Need help?

Email support@checktosign.com.